Questions about the Competency Management System (CMS)

Q. Why do I always need to login using my username and password?

A. The login feature serves two important purposes. Firstly, it allows only currently registered CHAPA members to access College’s private information.

Secondly, when you login, the CMS provides a way to access your unique continuing competence program records, e.g. your self-assessment records, your self-assessment ratings reports and your learning plan records.

Q. Can I change my username and password to something easier to remember?

A. No and yes. No, you can’t change your username because it is the key link to your various records in the system. Your username is composed of “HA” plus your three-digit CHAPA member number.

Yes, you can change your password, e-mail and name. Once you login, under Members Quick Links, you will see a link called My Profile. Click on this to change / update your information. Be sure to hit the Submit button to save the changes.

Q. When I go to my self-assessment records, I see that my last year’s data is still there. Do I need to redo the entire self-assessment again, or do I just update it?

A. The self-assessment forms were designed to be done once, and then reviewed and updated annually. You should update those competencies that you developed and/or enhanced the previous year.

Q. How do I know that my self-assessment and learning plan data is being saved?

A. With the self-assessment forms, when you click any of the 3 buttons at the bottom of the page, your data will be automatically saved. To check, go back to that page and see whether the changes are there.

NOTE: If your self-assessment data is NOT saving (the forms are blank), then it means that we did NOT set up a self-assessment record with your username. Contact Technical Support ( This email address is being protected from spambots. You need JavaScript enabled to view it. ) to fix this problem.

With the learning plans, after you add or edit a record, be sure to SAVE the changes before you go back to the list view. If the record is in the list view, then it has been saved in the database table. (You may need to refresh your browser to see the changes).

Q. When I go to my learning activities review / evaluation records, I see a bunch of entries that are NOT mine. Did someone break into my account or is there a problem with the CMS?

A. Neither, the learning activities component is designed so that you can add entries, and only you can edit or delete your own entries. However, you and everyone else can VIEW ALL THE ENTRIES! The purpose of this component is to share your various learning experiences with your colleagues. The concept is that by sharing your learning experiences, others will be able to better select appropriate professional development activities.